Billing & Plans
ShopDesk offers a free plan and a Pro plan. Here's how they compare and what to expect.
Free vs. Pro
The Free plan lets you run a real business with up to 3 staff profiles, 150 bookings per month, and core features. Pro removes all limits and adds team accounts, SMS reminders, custom reminder timing, advanced booking rules, and the option to remove ShopDesk branding.
Pro Trial
Pro includes a 7-day free trial when you subscribe. A credit card is required, but you can cancel anytime during the trial. You have full access to all Pro features during the trial period. You can start from your Account page.
What Happens at Downgrade
When your trial ends or you cancel Pro, your account moves to the Free plan. All your data is preserved — nothing is deleted. However, Free plan limits are enforced: extra staff profiles beyond 3 are deactivated, and monthly booking/gift card limits apply going forward.
How to Upgrade
Go to your Account page in the dashboard to start a trial or subscribe to Pro. All upgrade and subscription management happens there.
Subscription vs. Customer Payments
Your ShopDesk subscription fee is for the management platform. Payments between your business and your customers (for services, gift cards, etc.) are completely separate — ShopDesk does not process those transactions.
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