For businesses / Massage Spas
Booking software for massage spas
Online booking, customer history, and notifications — built for small massage spas and studios that want a calm booking flow without enterprise overhead.
Who this is for
Small massage spas and studios (1–5 therapists) offering Swedish, deep tissue, sports, prenatal, and other modalities. Best fit if you want a public booking page on your own subdomain, plus customer records that remember returning clients across visits.
Common pain points
Every interrupted minute on the table is real lost revenue. Phone tag for booking and rescheduling eats front-desk time. Repeat clients want to rebook quickly without explaining their preferences again. Late cancellations and no-shows are a recurring cost. Texting back and forth about appointments is slow and gets lost.
How ShopDesk helps
Customers book online directly, picking from your real availability — your bookable hours are the only times shown. Customer records remember each client across visits, so a returning client is found by phone in one tap. Confirmation emails plus Pro-tier reminders reduce no-shows. The public booking page lives on your own subdomain, so it feels like part of your spa rather than a marketplace listing.
Key features
- Public booking page on your own subdomain
- Customer records keyed by phone (returning clients found instantly)
- Email confirmations + Pro-tier reminders
- Customer feedback collection (private + optional Google prompts)
- Per-therapist hours and services
Example customer workflow
Customer opens your booking page → picks a modality (e.g., 90-min deep tissue) → picks a therapist or "any available" → picks a date and time → enters name + phone → confirms. Returning clients are found by phone — past visits and notes are visible in your dashboard.
Free vs. Pro fit
Free is enough for a small spa with up to 3 therapist profiles plus a couple of additional profiles for substitutes or admin staff, with 150 bookings per month. Pro fits when the spa grows past 3 therapists and wants reminders, team logins, and unlimited bookings.
Frequently asked
- Does ShopDesk work for a single-therapist spa?
- Yes. The Free plan supports a single-therapist spa plus a couple of additional profiles for substitutes or admin staff.
- How are returning clients tracked?
- Each booking is linked to a customer record by phone number. Visit history, contact info, and any notes are available in your dashboard.
- Can I block out personal time?
- Yes. You set your bookable hours per day, and any non-bookable time is hidden from the public booking page automatically.
- Do customers get appointment reminders?
- Confirmation emails are included on every plan. Pro adds email and SMS reminders before the appointment.