For businesses / Nail Salons

Booking software for nail salons

A simple public booking page, multi-tech scheduling, and bilingual English/Chinese support — built for small nail salons that want online appointments without complicated setup.

Who this is for

Nail salon owners and managers running 1–10 stations who take bookings for manicures, pedicures, gel, dip, nail art, and similar services. Best fit if your customers are bilingual or you want online booking that handles multiple techs working at the same time.

Common pain points

Walk-ins arriving without notice make pre-bookings hard. Customers calling to ask about availability ties up your front desk. Many customers and staff are bilingual — a one-language booking page leaves people out. Multiple techs working at the same time means parallel bookings, not just sequential. Service durations are short, so a one-hour gap is real lost revenue.

How ShopDesk helps

Customers book online in English or Chinese — the public booking page auto-detects locale or lets them switch. Multi-tech support shows availability across all your techs in real time. The two-staff parallel flow ("for 2 people") covers couples and friends booking together at the same time. Customers can also chain multiple services in one booking (e.g., gel manicure + pedicure). Confirmation emails reduce the "did my appointment go through?" call volume.

Key features

  • Bilingual public booking page (English / Simplified Chinese)
  • Multi-tech parallel booking ("for 2 people")
  • Per-tech service catalog
  • Customer history by phone number
  • Email confirmations + Pro-tier SMS reminders

Example customer workflow

Customer opens your booking page in their preferred language → picks gel manicure → picks "any available" or a specific tech → picks a time → confirms. The two-customer flow covers couples or friends booking the same time slot with different techs.

Free vs. Pro fit

Free covers 3 techs and 150 bookings per month, including bilingual support and the parallel "for 2 people" flow. Pro adds unlimited techs, team logins, SMS reminders, and removes ShopDesk branding.

Frequently asked

Does the booking page support Chinese?
Yes. Both your dashboard and the public booking page support English and Simplified Chinese. Each business chooses which language customers see by default.
Can two friends book at the same time with different techs?
Yes. The two-staff parallel flow lets one customer book a single time slot for two services with two techs.
Can I limit which techs do which services?
Yes. Each tech profile has its own service list, so customers booking that tech only see their services.
What about phone-only customers who don't book online?
You can add bookings manually from the dashboard. The public page and your manual entries share one calendar.

See full FAQ →

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