For businesses / Salons
Booking software for salons
A public booking page, staff scheduling, customer records, and gift card tools — built for small salons that want a clean booking flow without managing a full enterprise platform.
Who this is for
Salon owners running small teams who take appointments for cuts, color, blowouts, treatments, and other beauty services. ShopDesk is a good fit if you want customers to book online, staff schedules to stay organized, and daily appointments managed from one dashboard.
Common pain points
Walk-ins and appointments can make staff time hard to plan. No-shows and late arrivals create gaps in the day. Different stylists may offer different services or work different hours, so a single shared schedule does not always reflect reality. Texting customers back and forth about availability is slow and easy to lose track of. Gift cards are popular before holidays, but tracking codes, redemptions, and remaining balances can quickly become a spreadsheet.
How ShopDesk helps
ShopDesk lets you create a public booking page, set up services, manage staff schedules, and keep bookings organized in one calendar. Customers can book directly from your public page instead of calling or sending DMs. Booking confirmations and reminders help keep appointments clearer for both the owner and the customer. Gift cards can be issued from the dashboard and redeemed with QR scanning, so balances are easier to track. Customers can also book multiple services in one visit, such as a cut and color.
Key features
- Public booking page on your ShopDesk subdomain
- Control which services each staff member can be booked for
- Staff schedules and bookable hours
- Customer records and appointment history
- Gift cards with QR redemption
Example customer workflow
A customer opens your booking page, chooses a service, picks a staff member or any available staff, selects a date and time, enters their name and phone number, and confirms. You receive a notification, the booking appears on your calendar, and the customer receives a confirmation. Walk-ins and phone appointments can still be added manually from the dashboard.
Free vs. Pro fit
Free is a good fit for small salons getting started with online booking. Pro is a better fit when you need more staff access, higher booking limits, reminders, advanced workflow options, or the ability to remove ShopDesk branding from the public page.
Frequently asked
- Can each stylist offer different services?
- Yes. You can control which services each staff member can be booked for, so customers only see bookable options that match your setup.
- Do customers need an account to book?
- No. Customers can book without creating an account. They enter the required booking details, choose a time, and confirm.
- How are gift cards handled?
- Gift cards can be issued from the dashboard and redeemed with QR scanning. This helps staff check and update balances without maintaining a separate spreadsheet.
- What about walk-ins?
- Walk-ins can be added manually from the dashboard. ShopDesk uses your calendar, staff schedules, and service durations to reduce double-booking risk.