ShopDesk — buyer summary

ShopDesk is booking and management software for small service businesses. Each business gets a public booking page, an owner dashboard, staff and service management, customer records, gift card tools, customer feedback collection, and customer notifications. An AI Receptionist add-on is also available.

ShopDesk is built for small local service businesses with 1–10 staff that take appointments — salons, nail salons, spas, massage spas, and similar beauty and wellness shops. It is designed for owners who want a working booking page and a simple dashboard without setting up a complex enterprise system or building a custom website.

Salons · Nail salons · Spas · Massage spas · Beauty service providers · Eyebrow, lash, and waxing studios · Other appointment-based local service businesses.

Public booking page on your ShopDesk subdomain. Service catalog with categories. Staff scheduling with per-staff hours. Customer records and appointment history. Gift cards with QR redemption. Private customer feedback collection plus optional Google review prompts. Email confirmations on every booking. Reminders and the option to remove ShopDesk branding on Pro. Multi-service bookings are supported in the public booking flow where enabled.

Free plan: $0/month for small teams getting started. Pro is $39/month for the core booking and business-management features. AI Receptionist is a separate add-on with its own subscription. See the pricing page for current plan details.

See full pricing →

ShopDesk supports English and Simplified Chinese across the dashboard, public booking page, and customer-facing messages.

AI Receptionist is an optional paid add-on. It can help answer calls, handle booking requests, take messages, and transfer calls when needed. It has its own subscription separate from Free and Pro.

You run a small local service business with 1–10 staff. You want online booking without building a custom website. You want bilingual English and Chinese support. You want quick setup and a mobile-friendly public booking page. You want a single dashboard for bookings, staff, customers, gift cards, and notifications.

You may want to talk to us first if…

You need advanced multi-location, franchise, POS, inventory, payroll, accounting, or custom workflow support today. You need medical, clinical, or regulated healthcare workflows that require EMR/EHR or HIPAA-specific compliance. You need a marketplace that directly sends you new customers — ShopDesk gives you booking and management tools, but does not operate a customer marketplace.

What is ShopDesk?

An online booking and business management app for small service businesses such as salons, spas, nail salons, and massage spas. Owners create a public booking page, manage services and staff, track customers, and send booking notifications.

Who is ShopDesk best for?

Small local service businesses with 1–10 staff that want a simple booking page and owner dashboard without setting up a complex enterprise system.

Does ShopDesk support Chinese?

Yes. ShopDesk supports English and Simplified Chinese across the dashboard, booking page, and customer-facing messages.

Is there a free plan?

Yes. The Free plan is available for small teams getting started, with no credit card required to sign up. See pricing for current plan details.

Can ShopDesk handle phone calls?

The AI Receptionist add-on can help answer calls, handle booking requests, take messages, and transfer calls when needed. It is a separate paid add-on.

How are payments handled?

ShopDesk subscriptions are billed through Stripe. AI Receptionist has its own subscription. The Free plan is free to use.

Sign up at the link below or email support with questions.

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